SKILL CLIENT FOR MAC HOW TO

Working with all these features of this product require a skill for any Mac engineer on a helpdesk position to possess. ARD is low-cost software and supports varied scheduling options and permissions. Besides just being a remote control solution, ARD also provides a good number of features including remote control and monitoring, easy-to-use interface, software and hardware inventory capabilities. There are many desktop management and control solutions in the market for Mac OS X, however one of the most popular ones is Apple Remote Desktop (ARD).

You can also look at Apple’s own Knowledge base for additional information, any Mac support professional should be familiar with Apple’s Knowledge Base and Apple’s mailing list and forums. Training classes are available and you can find the text of the training classes here. Certifications are offered on Mac support and troubleshooting of notebook and desktop hardware. Therefore understanding Mac hardware besides the operating system is important in basic Mac support.Īpple offers certifications and training options, which can give both these skills. Macs come installed with standard industry technology and interfaces but the motherboard designs and the firmware are customized. It is equally important to understand Apple hardware.

SKILL CLIENT FOR MAC HOW TO

Possessing a solid knowledge and understanding of Mac OS X and knowing how to support it is the most essential skill for a Mac IT professional. It may sound obvious to say that Mac Desktop support skills are important but it is worth knowing that although Mac OS X is a UNIX-based operating system, Apple has customized the platform to meet particular needs. Apple Desktop Certifications and Support Skills

Skill client for mac